Maintenance
MAINTENANCE_SERVICE

Maintenance

Website maintenance and administration services that keep your digital presence running smoothly and securely.

WHAT_WE_DO

Keep Your Site Running Flawlessly

We provide comprehensive website maintenance and administration services that keep your digital presence running smoothly, securely, and efficiently 24/7. Our proactive maintenance approach prevents problems before they happen - not after.

From security patches and performance monitoring to content updates and technical support, we handle every technical detail so you can focus on running your business. No downtime, no surprises, no stress.

Your website is your digital storefront - keeping it secure, fast, and up-to-date isn't optional. We treat your site like it's our own.

CORE_DELIVERABLES
  • Security Updates & Vulnerability Patching
  • Daily Automated Backups & Recovery
  • Performance Monitoring & Optimization
  • Uptime Monitoring & Alerts
  • Content Updates & Management
  • Plugin & Theme Updates
  • Malware Scanning & Removal
  • Database Optimization
  • Technical Support & Emergency Fixes
  • Monthly Performance Reports
MAINTENANCE_COVERAGE

What We Monitor & Maintain

Security Hardening

Continuous security monitoring, malware scanning, firewall configuration, SSL certificate management, and immediate patching of vulnerabilities. We keep hackers out.

  • • Daily malware scans
  • • Firewall monitoring
  • • Security patches & updates
  • • Login security hardening
  • • SSL certificate renewal

Performance Optimization

Continuous monitoring of site speed, Core Web Vitals, and server resources. We optimize databases, clear caches, and ensure your site loads instantly.

  • • Speed monitoring & optimization
  • • Database cleanup & optimization
  • • Cache management
  • • Image optimization
  • • CDN configuration

Backup & Recovery

Automated daily backups stored securely offsite. If anything goes wrong, we can restore your site to a working state within hours - not days.

  • • Daily automated backups
  • • Offsite backup storage
  • • Quick restore capability
  • • Pre-update snapshots
  • • 30-day backup retention

Content Management

Need content updated? We handle text changes, image uploads, new pages, and minor design tweaks for WordPress, Shopify, and custom sites - no need to touch the backend yourself.

  • • Text & content updates
  • • Image uploads & optimization
  • • New page creation
  • • Product updates (Shopify, WooCommerce)
  • • E-commerce inventory management
  • • Menu & navigation changes
  • • Form updates

Uptime Monitoring

24/7 uptime monitoring with instant alerts if your site goes down. We're often fixing issues before you even notice them.

  • • 24/7 uptime monitoring
  • • Instant downtime alerts
  • • Proactive issue detection
  • • Server resource monitoring
  • • 99.9% uptime guarantee

Technical Support

Direct access to our support team for troubleshooting, emergency fixes, and technical questions. No outsourced support centers - you talk to real engineers.

  • • Priority email support
  • • Emergency hotline
  • • Technical troubleshooting
  • • Plugin conflict resolution
  • • Same-day response guarantee
OUR_APPROACH

Proactive, Not Reactive

Most maintenance services wait for things to break before fixing them. We prevent problems before they happen through continuous monitoring, testing updates in staging environments, and catching security vulnerabilities early.

❌ Reactive Maintenance (Everyone Else)

  • • Wait for site to break
  • • Apply updates without testing
  • • Manual backups when remembered
  • • React to security breaches
  • • Downtime costs you money
  • • Support tickets take days

✓ Proactive Maintenance (Our Way)

  • • Prevent issues before they happen
  • • Test all updates in staging first
  • • Automated daily backups
  • • Block threats before breach
  • • 99.9%+ uptime guaranteed
  • • Same-day support response
THE_COST_OF_NEGLECT

What Happens Without Maintenance

£15K

Average cost of a security breach for small businesses

52%

Of websites are using outdated, vulnerable software

-32%

Revenue loss from just 1 second slower page load

COMPETITIVE_ADVANTAGE

Why Trust Us With Your Site

We've been maintaining high-traffic websites for years. Our team has seen every error, handled every emergency, and prevented countless disasters. When you work with us, you're getting peace of mind.

Fast Response

Same-day response on all support requests. Critical issues get immediate attention - we've fixed sites at 2am.

Real Engineers

You're talking to the people who actually work on your site - not offshore support reading from scripts.

Transparent Pricing

Fixed monthly fee, no hidden charges. You'll never get surprise bills for "emergency work."

Digital marketing & AI Agency Essex & London | Reactively